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Supporting Learners (IAG)

IAG image Unionlearn has developed a strategy based on the ‘network’ model to support the delivery of Information, Advice and Guidance (IAG) which reflects the needs of union reps, ULRs and union learners.

Supporting Learners better describes the activities of ULRs rather than the term Information, Advice & Guidance (IAG).

What does the unionlearn model look like?

Central role of the ULR, in supporting, coaching, mentoring and signposting

Working with a range of agencies who can offer services to union learners
Agreements and joint actions for working together with the network
Standards of service that union learners can expect of these partners
Access to information and advice and resources for ULRs and union learners through the unionlearn learning & careers advice service

Who is in the network?

The ULR and other union reps
The unionlearn learning and careers advice service
Unionlearn and other workplace learning centres
Other learning and training providers
Nextstep face to face services
Employers
Sector Skills Councils (SSCs)

What is the unionlearn learning & careers service?

A key development has been the launch in June 2007 of the unionlearn learning and careers advice service which is operated by learndirect-advice providing a free, impartial and confidential service to help union reps and members to develop new skills, improve their job prospects or change jobs.

There is a dedicated telephone number (08000 92 91 90) for union reps and union members to access the service, and a portal from the unionlearn website. The service is available in a number of languages.

What other resources are there for union reps?

Union reps also have access to a range of resources to help them guide and support others via the unionlearn learning and careers advice service portal and the publications area.

4 April 2008
Learning advice for foreign nationals
If you work with people new to this country you'll know they value the support and advice that helps them to settle. learndirect's language lines offer foreign nationals learning advice in their own language so they can get the skills they need to get the work they want.

5 March 2008
Making it Happen: Mainstreaming & embedding the unionlearn strategy for Supporting Learners (IAG)
This report is a summary of the activities undertaken and the progress made during this final phase of an Equal High Road project to mainstream and embed the unionlearn model and strategy for Supporting Learners (IAG).
PDF version available for download

3 March 2008
PCS union workplace learning centres achieve matrix Standard
Four Public and Commercial Services (PCS) union-led workplace Learning Centres in the North East have just been awarded a national quality standard for their delivery of information, advice and guidance on learning and work.
Northern

28 February 2008
An engagement checklist for higher education providers
This checklist publication will facilitate successful engagement between HE providers and union members.

24 February 2008
Higher education opportunities for union learners
This project has investigated and developed models of engagement and ways to encourage demand for higher level learning. This ‘North West Provider Digest' is one of a number of publications that have been developed to support the essential role of union learning representatives (ULRs) in advising members about the opportunities available to them in HE.

24 February 2008
Matching higher education supply with union learner demand
Frequently asked questions and case studies of current practice. As part of that suite of support tools, this publication is aimed primarily at ULRs and those union members who may be considering progressing to higher education study.

22 February 2008
Climbing Frame Training
This course will help union learning reps understand how the Climbing Frame can be used to enhance their own role and provide detailed and structured support for learners.

31 January 2008
What do you know about Labour Market Information?
Do you know what Labour Market Information (LMI) is and how it can help you to support learners? Do you use LMI with your members? What sort of LMI do you need?

23 January 2008
Guidelines for using the Climbing Frame
How to use the Climbing Frame.

22 January 2008
Navigating the union learner journey
A stakeholder route plan to help union learners engage successfully with higher level learning. Downloadable report.

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