Stream: Learning through unions

Unite and Barclaycard sign learning agreement

Once again, unions and employers are working together for the benefit of members and staff at Barclaycard in Stockton. For 18 months, the call centre has had a workplace-learning project named Insight, the last year of which has been funded by the region's Learning for All Fund. Insight has also secured a second year of funding having already engaged many learners, with the potential for many more.

Photo: Elaine Mockler and Meg Crack To cement their commitment to learning and embed it into the Barclaycard structures, a learning agreement between Unite and Barclaycard was drawn up and signed on April 1st by Elaine Mockler, Head of Sales and Service, for UK cards at Barclaycard, Ray Harrison, Head of Training, Development and Coaching and Meg Crack, National Development Officer of Unite (Amicus section). The agreement focussed on the continued development of the joint Union Employer Learning Partnership Committee and how this can be used to drive forward the learning agenda at the same time as ensuring equal access to learning opportunities for all.
Photo above; Elaine Mockler and Meg Crack

Photo: Ray Harrison and Meg Crack Ray Harrison, Head of Training, Development and Coaching said, 'The Insight project is fantastic for the union, Barclaycard, and our 1000 staff here in Stockton. Workforce and individual development can only be beneficial for all concerned and making it readily accessible and a quality, dedicated service will mean people get the positive learning experience they deserve.'

Photo above: Ray Harrison and Meg Crack

Sarah Mitchell, Regional Learning Organiser for Unite added, 'This is a really positive development for everyone at Barclaycard in Stockton, and is testament to the hard work and commitment the Union Learning Reps have, and will continue to, put in. A properly co-ordinated approach between the union and the business ensures that as many people as possible can take advantage of any and all learning opportunities. I'm sure the Insight project will go from strength to strength.'

Briefing document (400 words) issued 8 Apr 2008

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