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Courses

Mentoring and coaching skills for union reps

22 Oct 2010, Newcastle
For alternative dates and locations please see left navigation.

This course is for union reps who support unions learners and will help develop mentoring and coaching skills.

Audience type	Union reps
Start date	22 Oct 2010
Duration	4 Fridays from 22 October 2010
Location (region)	Trade Union Education Centre, Newcastle (Northern Region)
Status	Available

This course will help union reps: * understand the difference between mentoring and coaching * understand the role of the union rep in mentoring and coaching individual union members * identify and develop mentoring and coaching skills * recognise opportunities for using these skills at work
Course outline	* Introductions * What are coaching and mentoring? * Supporting learners - the role of the union rep * Mentoring and coaching skills * Starting to support a learner * Learning styles * Body language * Active listening * Using questions * Skills practice and observation- active listening and questioning * Action planning * Recording and reviewing * Planning to use the skills in your work * Course evaluation
Fees	This course is freee of charge to reps from unions affiliated to the TUC.
More information	newcastletuc@ncl-coll.ac.uk

Provider

Venue

Trade Union Education Centre Sandyford Building
2nd Floor
Sandyford Road
Newcastle
NE4 7JL

unionlearn
Congress House
Great Russell Street
London WC1B 3LS

Telephone 020 7079 6920
Fax 020 7079 6921
Email ulweb@tuc.org.uk