An examination of the innovative role of Change Agents in workplace and community settings

The aim of this report

This report is designed to take a detailed look at the role of Change Agents and to explore issues such as how they are recruited, supported and what mechanisms exist for capturing and sharing lessons and good practice. The Change Agents chosen are all associated with the work of the DEAL transnational EQUAL Partnership and come from different EU countries and very different settings.

Change Agents (or Agents of Change) - Defined

A 'change agent' or 'agent of change' is defined within this work as someone who engages deliberately to alter the behaviour of the culture, practices and/or policies of an organization or community - but who stands outside of the traditional change roles associated with Management, Trade Unions and Human Resources/Personnel .

Research was carried out by a combination of questionnaires, study visits, interviews and desk-research. The Change Agents identified within the DEAL Transnational Partnership are:

• Union Learning Representatives (UK)
• Community Champions (UK)
• Community Champions (Austria)
• Disability Champions (UK)
• Multicultural Initiators (Finland)
• Works Councillors (Austria)
• Competence Pilots (Finland)

Download a copy of An examination of the innovative role of Change Agents in workplace and community settings ( pdf 442kb)

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