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Nicola Njie gets ULR of the year award from Gordon BrownNicola Njie is a call centre customer service specialist at E.ON in the Midlands. She has been credited with helping bring thousands of learning opportunities to E.ON colleagues and for recruiting at least 500 new members to her union Unison.
But turn back the clock three years and Nicola was not even an active member of her union. 'Prior to coming to work for E.ON I hadn't been a union member but after I joined in 2006 I kept seeing items on the notice board about Unison and eventually spotted an ad recruiting ULRs. I'd never previously been interested in being a steward, but I was interested in being a ULR because of my interest in training.' Nicola applied to be a ULR and within months took over the East Midlands ULR coordinator's role, recruiting new members and new ULRs across five sites as well as in the north west and into Yorkshire too. 'We saw our first real interest in learning during Adult Learner's Week last year when we held an event in Nottingham,' says Nicola. Meetings got underway with management and Nicola was pivotal in negotiating with a learning agreement involving unions Unison, GMB, Unite and Prospect. The agreement is the first such in the Energy sector and gives facility time for reps as wll as members to promote and take part in learning projects throughout the business. 'At the same time I continued to have one-to-one meetings with members to see what they wanted - lots wanted further development at work while others wanted courses that were of interest to them outside work.,' says Nicola. The company now has maths and English tests taking place in manh of its sites and members embarking on courses they wouldnever have considered without the help of a ULR. At the company's Dearne Valley call centre in Yorkshire Nicola together with ULR Maria Hollingworh took membership from six to over 200 with recognition very near. 'It's me and my team who are responsible for the recruitments not just me,' she claims modestly. So just a year later ALW 2009 saw not one but five company sites hosting successful events. Briefing document (400 words) issued 23 Sep 2009 |
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