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	Union learning reps\|Useful information Standards Surveys Case studies Publications for Learning Reps What are Union Learning Reps? Negotiating learning agreements\|Supporting Learners (IAG)\|Working with providers\|Skills for Life\|Union Learning Fund\|U-Net\|Learning and organising\|Learning & skills initiatives\|Information Communication Technology\|Equality and diversity\| Add a comment to the discussion. See all discussion topics. Find related Union learning reps training courses. See all courses. Unionlearn ‘The Equality & Diversity Forum’ Unionlearn ‘The Equality & Diversity Forum’ Unionlearn ‘The Equality & Diversity Forum’ Stoke Union Learning Representatives Forum Northants Union Learning Representatives Forum Leicestershire Union Learning Representatives Forum Unionlearn ‘The Equality & Diversity Forum’ Making Skills Work The Money Advice Service Subject Search term Advanced search We can alert you by email about anything new in your chosen subjects. Register your interests now.	LONG EATON TESCO EXTRA Staff took part in a 5 week deaf awareness course on-site, which began in April 2011. This was the result of a sustained campaign to raise awareness of learning within the Tesco store. Rachel Jayne, Sam Langfield and Michelle Coleman, were new ULRs recruited and trained to deliver learning at the Tesco branch, and they identified courses which staff wanted to attend, one of which was the deaf awareness course. The new ULRs worked with other established reps to consult staff, and discovered there was a need for a deaf awareness course. The learners couldn't believe how great the tutor was, engaging all the learners and making it fun, ensuring attendance was high and the positive learning message quickly spread throughout the store. The course was only 2 hours in the evening once a week over 5 weeks so there was minimal impact to the store and staff. The tutor took learners onto the shop floor highlighting the practical impact the deaf awareness course could have on improving customer service, to both learners and managers. Sam Langfield took the initiative to organise a visit to a local special needs school, were the children used sign language every day. The learners went along to the assembly and spent a few hours with the children practicing and using their new skills. Tesco was fully supportive of the visit and providing staff with paid time off to attend, allowing them to use their learning to engage with their local community Having gained knowledge as well as firsthand experience of communicating using sign language, the learners were eager to commence the next level of the course, which was arranged and began a few weeks after the completion of the first deaf awareness course. This gave the staff an excellent boost in confidence and importantly a taste for learning new skills, as they realised that learning can be fun and it can also build friendships and improve the skill-set of a workforce. Unionlearn have been really supportive to us and our reps, helping us all through the process and engaging with staff. Case studies and projects (400 words) issued 27 Jan 2012 top of page Email this page to a colleague Coventry Union Learning Representatives Forum 24 May 2012 Stoke Union Learning Representatives Forum 4 May 2012 Northants Union Learning Representatives Forum 2 May 2012
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