Northern Quality Award winners

Northern Quality Award winners

Provider: PCS Northern region – 11 HMRC offices across the region

Programme: Information, Advice and Guidance

Website information

PCS union receives unionlearn Quality Award
PCS Learning in the Revenue and Customs

Contacts

Jan Gifford – [email protected]

Role

Learning Organiser, Northern region

Tel:

0191 222 0330

Further information: Details of the work are available on the PCS website linked above.


Provider: Sunderland College

Programme: Trade union studies

Website information

Sunderland College TUC Education
Sunderland College

Contacts

Garry Hunter

Role

Coordinator

Tel:

0191 511 6707

Further information: The College's Trade Union Education Centre provides learning and development for Union Reps, delivering core courses for Union and Health and Safety Representatives and a range of short courses designed to meet the needs of individual representatives and unions. All courses are accredited by the National Open College Network (NOCN) from Level 1 up to Level 3.


Provider: Northumberland fire and rescue service and FBU Learning Centre

Programme: Numeracy and Literacy, ECDL and ITQ

Website information

Case Studies: Northumberland Fire and Rescue Service and the FBU
Fire Brigades Union Education & Lifelong Learning

Contacts

Claire Wealleans – [email protected]

Role

Regional centre manager

Tel:

01670 591216

Further information: All learning centres are based at fire stations, which are utilised not only by FBU members but also the POA, GMB and Unite. The union learning agenda was initiated by the FBU in 1998, with a first ULF project focussed on developing networks of ULRs and addressing ICT skills. The first FBU learning centre opened in Morpeth 2002. Since opening, the learning on offer has broadened to include Skills for Life (SfL), language classes, and now forms a central part of the Level 3 NVQ training that is compulsory for all newly recruited fire fighters. Opportunities are available for every level and type of potential learner, and courses as varied as Computer Aided Design and teaching qualifications having been undertaken.


Provider: Gateshead Council

Programme: Apprenticeship programmes

Website information

Gateshead Council Apprenticeships

Contacts

[email protected]

Tel:

0191 433 8780

Further information: Gateshead Council has provided vocational training for some years now led by industry experienced tutors. The Apprenticeship course has been designed in consultation with businesses to ensure the training develops relevant skills and knowledge that the apprentice needs in the workplace. In the 2010 OFSTED inspection, the close working between the Council and employers was highly praised, as was the highly responsive and flexible approach, emphasis on high quality in everything adult learning and skills does, helpful and resourceful staff and bespoke training packages. There is direct access to 6 ULRs trained to IAG level 4 and there are opportunities to have direct access to all union reps. Mentoring occurs with trained staff or union reps, depending upon the circumstances.


Provider: WEA in Cumbria

Programme: TUC Education

Website information

WEA in Cumbria
TUC Education courses for all union reps – Northern

Contacts

Chris Thackrah – [email protected]

Role

Course organiser

Tel:

01229 467 011

Further information: WEA in Cumbria is part of the WEA North West Region, based in Workington West Cumbria, and provides a wide range of courses throughout the county. A registered charity, it provides community & workplace learning. WEA in Cumbria has a blog – see link above – which gives a flavour of some of the courses provided.


Provider: Newcastle College

Programme: Trade union studies

Website information

Newcastle College TUC Union Reps Stage 1
Newcastle College TUC Diploma in Occupational Health and Safety

Contacts

Margaret Stephenson – [email protected]

Role

Coordinator

Tel:

0191 2004847

Further information: Newcastle College is a large Further Education College with a wide ranging programme of study. The College has various sites in the city of Newcastle and surrounding geographical area. The TUC Education Centre is situated on a link university campus site at Sandyford, with excellent resources and dedicated classrooms, training rooms and office environment which is very accessible for the majority of learners.


Provider: Carlisle College

Programme: Trade union studies

Website information

Carlisle College Trade Union Education

Contacts

Tracey Errington – [email protected]

Role

Coordinator

Tel:

07736 954 723

Further information: The Centre has been sited at the college for a number of years offering a full range of TUC Education national core programme courses as well as bespoke training for Union Reps. The Centre offers a range of national online courses with staff trained to Lettol standard. Courses are also undertaken off – site as requested via the TUC regional education officer, workplaces and unions, for example, Unison, PCS in Workington and Prospect at Sellafield.


Provider: Jigsaw Training

Programme: Information, advice and guidance

Website information

Jigsaw Training

Contacts

Mandy Carr – [email protected]

Tel:

07824 992003

Further information: Jigsaw Training is a work-based and pre-employment training provider established in 1996, based in Gateshead and Newcastle upon Tyne but provide training nationally. Courses include Preparing for employment, Apprenticeships, Information, Advice and Guidance. Jigsaw Training works with a variety of employers, from large organisations to sole traders.


Provider: Newcastle City Council

Programme: Apprenticeships programmes

Website information

Apprenticeships at Newcastle City Council
Case studies: Newcastle Council Apprenticeships

Contacts

[email protected]

Tel:

0191 2783404

Further information: Newcastle City Learning is works with employers in the North East of England to bring Apprenticeship opportunities in Business & Administration, Customer Service, Supporting Teaching & Learning in Schools; and Team Leading & Management.


Provider: Redcar and Cleveland Borough Council

Programme: Apprenticeships programmes

Website information

Redcar & Cleveland Borough apprenticeships
Redcar & Cleveland Borough Council celebrates top Apprenticeship Honour

Contacts

Paul Healy – [email protected]

Role

Young People's Employment Coordinator

Tel:

01642 4444532

Further information: The Council includes unions within the corporate induction programme. Unions and the employer meet regularly through their JNCs. Union reps/ULRs are encouraged and given the opportunity to mentor all apprentices. There also mentors from the employer training directorate.


Provider: Sunderland City Council

Programme: Apprenticeships

Website information

Sunderland City Council apprenticeships information
Case studies: Sunderland City Council is delivering on apprenticeships

Contacts

Howard Fawcett – [email protected]

Further information: In 2005, Sunderland City Council committed to the implementation of a Council wide apprenticeship scheme. The Council's dedication to apprenticeship training stems from an understanding of the need to offer opportunities for employment and work experience to young people. As well as contributing in part to meeting the Government's commitment to doubling the number of apprentices by 2020, there are significant advantages for the organisation in succession planning for a skilled future workforce and fulfilling the Council's role as a large local employer.


Provider: South Tyneside Homes

Programme: Apprenticeships

Website information

Case studies: South Tyneside Homes
South Tyneside Homes: Top ten join homes team

Contacts

Gary Kirsop – [email protected]

Role

Head of Property Services

Tel:

0191 4272557

Further information: South Tyneside Homes Apprentice Scheme has received a number of awards in recent years. They have been recognised two years in a row as being one of the best apprentice employers in the country.


Provider: North Tyneside Council

Programme: Careers information and advice

Website information

North Tyneside Council Careers advice on your doorstep
North Tyneside Council: Prestigious Award for Youth and Connexions Service

Contacts

Sally Copeland – [email protected]

Role

Unison assistant branch secretary

Tel:

(0191) 643 8951

Further information: The Connexions Service provides Information, Advice and Guidance (IAG) at those key points in each young person's life when information, advice and support on educational and vocational issues will be necessary to help them make decisions that affect their future. IAG contributes to the current targets in the 14-19 Action Plan. IAG is a core element of North Tyneside Council's Universal Youth and Connexions Service's work. It covers a range of activities that equip young people to manage their personal and career development, including learning, and to become more self-reliant. There is a

Joint Trade Union Committee with representation from Unison, Unite, GMB, Prospect, ATL and NUT.