Privacy notice

Privacy notice

1. About unionlearn

Unionlearn is the learning and skills organisation of the Trades Union Congress (TUC). Trade unions work to protect employee rights for their members through collective bargaining. Unionlearn works to assist unions in the delivery of learning opportunities for their members, as well as managing the Union Learning Fund (ULF).

Our registered address is: Congress House, 23-28 Great Russell Street, London, WC1B 3LS, UK

2. Data controller

Any personal data you provide to us is controlled by the TUC. We are registered as a data controller with the Information Commissioner's Office under reference Z8053646.

If you have any queries about how we gather, and use your personal data then you can get in touch with our Data Protection Officer by post at:

Data Protection Officer
Trades Union Congress (TUC)
Congress House
Great Russell Street
London
WC1B 3LS

Or via email: [email protected]

3. Your rights over your data

You have a number of rights over how we gather and use your personal data. You have the rights to:

  • be informed about the collection and use of your personal data (e.g. in this privacy notice);
  • object to the processing of your data where we rely on our legitimate interests as the legal basis for processing;
  • withdraw your consent for us to use your data at any time, where you have opted in to our data processing in the past;
  • ask us to change incorrect or incomplete data we hold about you;
  • ask us to delete your personal data where it is no longer necessary for us to use it, when you have withdrawn consent, or where we have no lawful basis for keeping it;
  • ask us to restrict the personal data we use about you where you have asked for it to be deleted or where you have objected to our use of it;
  • ask us to provide you or a third party with some of the personal data we hold about you in a structured, commonly used, electronic form, so it can be easily transferred;
  • request access to a copy of your personal data, along with information on what personal data we use, why we use it, who we share it with, how long we keep it for and whether it has been used for any automated decision making. You can make a request free of charge by contacting our Data Protection Officer in writing at the address above;
  • not be subject to a decision based solely on automated processing, including profiling;
  • make a complaint to us about how we have used your personal data.

To learn more about these rights please see the Information Commissioner’s Office website.

If you would like to exercise any of these rights, please contact our Data Protection Officer by post or email at the address above. We will need to ask you to confirm your identity before we can deliver on a number of these rights.

If you believe that we have not complied with your data protection rights, you can complain to the Information Commissioner’s Office (the regulator for privacy / data protection legislation).

The Information Commissioner’s Office (ICO) can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 111.

4. Information we collect about you

We collect personal information from visitors to this web site using an online form, your participation at events and briefings, and use of resources, and every time you email us your details.

What we do Why we do this Our legal basis How long do we keep this data? Who has access to your data/who do we share your data with?
Collect personal information when you register for the unionlearn website and the Climbing Frame - see annex 2 for a list of fields collected when registering for the website and annex 3 for a list of fields collected when registering for the Climbing Frame. We collect personal information so we can see who is using our services as we want to be able to provide services that meet the needs of all groups. Legitimate interest

We will delete you from the unionlearn database if you are inactive for five years. You can log in and update your site profile at any time, and unsubscribe from this service at any time.

We will delete you from the Climbing Frame if you are inactive for seven years.

Department for Education if requested.
Infobo
Dreamm
*See annexes for details of third parties.

Collect personal data from you when you have consented to receive ‘direct marketing’ information via email in relation to future events and training courses, latest news, resources and publications. To deliver information to you so you are aware of, and know how to access the wide range of services and resources provided by unionlearn to support learners. Consent We will delete you from the unionlearn database if you are inactive for five years. You can log in and update your site profile at any time, and unsubscribe from this service at any time. Mailchimp
Salesforce
Infobo
*See annexes for details of third parties.
Where you have consented sending you ‘direct marketing’ information via email in relation to future events and training courses, latest news, resources and publications, we monitor whether you have opened the email and which links you have clicked on. This helps us understand your level of interest, and what types of information are most popular. Legitimate interest You can unsubscribe from this service at any time. Mailchimp
Salesforce
*See annexes for details of third parties.
Collect personal information when you register for a unionlearn event - see annex 4 for a list of fields. We collect personal information to add to our learner tracking system and can send information about future unionlearn events and training courses, update on latest news, resources and publications from unionlearn and contact for any future research conducted by unionlearn or our funder DfE. Legitimate interest We will delete your information from Eventbrite after one year. We will delete you from Trax if you are inactive for seven years. Eventbrite
Department for Education if requested.
*See annexes for details of third parties.
Contact you in relation to any matters arising from your booking and attendance at a unionlearn event, course, conference e.g. in relation to dietary requirements, cancelled events, emergency situations. If you apply to attend a unionlearn event, we may contact you to inform you about the arrangements, to ensure you have a positive experience and for feedback on our events. Contract We will delete your information from Eventbrite after one year. Eventbrite
*See annexes for details of third parties.
Collecting personal information when conducting research to support the delivery of unionlearn objectives and campaigns e.g. interviews, case studies, surveys. We collect personal information so we can contact you for any future research conducted by unionlearn or our funder DfE. Legitimate interest We will delete your information from Survey Monkey after one year. SurveyMonkey
University of Exeter
*See annexes for details of third parties.
Collecting personal information when registering for the Climbing Frame . We collect personal information so we can send information relating to the Climbing Frame Contract We will delete you from the Climbing Frame if you are inactive for seven years. Dreamm
*See annexes for details of third parties
Collecting personal information when you register to use SkillCheck. We collect personal information, so we can contact you for any future research conducted by unionlearn or our funder DfE. Contract We will delete you from SkillCheck if you are inactive for seven years. MyKnowledgeMap

Collecting personal information when you register to use SkillCheck.

We collect personal information which can be accessed by the relevant individual unions through a secure portal. Legitimate interest We will delete you from SkillCheck if you are inactive for seven years. MyKnowledgeMap

In the course of our operations we may transfer your personal data to our service providers who are based outside of the European Economic Area (EEA). By submitting your personal data, you agree that we may transfer, store and process your information outside of the European Economic Area. We will require our service providers who process your personal data to keep it safe and secure in accordance with the General Data Protection Regulations 2018.

5. Other web sites

Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

6. Cookies

A cookie is a small piece of information that is placed on your computer, tablet or phone when you visit certain websites, including this one. These cookies allow us to distinguish you from other users - which makes the site work properly - and to monitor the health of the site. You can find out more about cookies at https://ico.org.uk/for-the-public/online/cookies.

We use the following types of cookie:

  • Session cookies: these are deleted when you finish browsing our website
  • Persistent cookies: these are stored on your computer after you have finished browsing our website so that we can recall your preferences the next time you visit.

Cookies used for analytics and performance monitoring are a mixture of session and persistent cookies, but they do not contain any personal information. For more information on these cookies see https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage.

If you continue to use our site, we presume that you are happy to receive all its cookies. If not, most browsers allow you to turn off cookies; to do this, check the “help” menu on your browser, but note that switching off cookies may affect site operation and you may not be able to access some parts of our site.

If you delete cookies relating to this site we will not remember things about you, including your cookie preferences, and you will be treated as a first-time visitor when you come back.

If you have any questions or comments regarding this cookies policy, please email [email protected].

View the cookies used on this site.

7. Changes to this Privacy Policy

We'll regularly review this Privacy Policy. If we make any changes, we'll post the updated policy on this page.

This Privacy Policy was lasted updated on 25th May 2018. The changes are related to how we handle your data and what we can and can't do with it.

Annex 1 – third party providers and government bodies

Department for Education

Department for Education is responsible for proving unionlearn funding.

https://www.gov.uk/government/organisations/department-for-education

Dreamm

Dreamm provide development and hosting services for the Climbing Frame tool.

http://www.dreamm.co.uk/

Eventbrite

Eventbrite is used for delegate registration for unionlearn events.

https://www.eventbrite.co.uk/

Infobo

Infobo provide development and hosting services for the unionlearn website.

http://www.infobo.com/

Mailchimp

Mailchimp is used for e-marketing unionlearn resources and events.

https://mailchimp.com/

MyKnowledgeMap

MyKnowledgeMap provide development and hosting services for the SkillCheck tool.

https://www.myknowledgemap.com/

SurveyMonkey

SurveyMonkey is used to conduct external surveys.

https://www.surveymonkey.com/

University of Exeter

University of Exeter conduct large scale external survey’s for unionlearn for research purposes.

http://www.exeter.ac.uk/business/marchmont/

Annex 2 – data fields collected when you register on the unionlearn website

Email address

Username

First Name

Last Name

Union

What rep you are

TUC region

Job Title

Home phone

Work phone

Mobile

Street

City

County

Postcode

Year of birth

Gender

Ethnicity

Disability

Annex 3 – data fields collected when you register on the Climbing Frame

Union

Employer

First Name

Last Name

Email address

Workplace

Workplace postcode

Region

Employer Sector

Annex 4 – data fields collected when you register for an event on Eventbrite

Title

First Name

Last Name

Email address

Mobile

Company

Gender

TUC region

Union

Dietary requirements

Access requirements