Credit controllers


Average Annual Pay

Annual Survey of Hours and Earning 2018


Average Weekly Hours

Annual Survey of Hours and Earning 2018


Unemployment Rate

Labour Force Survey 2018

Future employment projections (Working Futures UK)


Credit controllers perform financial, administrative and other tasks in relation to credit control and debt collection.


Entry is most common with GCSEs/S grades but is also possible with other academic qualifications. Professional qualifications are available and may be required for some posts.

Typical tasks

  • receives requests for credit submissions and lending proposals;
  • arranges for investigations of the credit worthiness of individuals or companies;
  • deals with any enquiries or difficulties concerning the acceptance or rejection of credit applications;
  • checks that accounting, recording and statutory procedures are adhered to for all credit transactions;
  • arranges for the collection of arrears of payment.

Common job titles

Associate, management, debt
Assistant, control, credit
Officer, control, credit
Clerk, recovery, debt
Administrator, control, credit
Adviser, difficulties, financial
Adviser, management, debt
Clerk, control, credit
Clerk, authorisation (bank)
Administrator, loans
Officer, collections (building society)
Clerk, authorisation (building society)
Officer, collections (bank)
Officer, recovery
Controller, credit
Coordinator, claim, credit

Education background

Destination of Leavers survey, supplied by the Higher Education Statistics.