On this page, we bring together information on redundancy support and resources for the North West of England.
National Careers Service
Access careers and employment support online and by telephone.
Direct Support for Furloughed Workers
If you have been furloughed you can contact the NCS which can:
- provide tailored support based on your individual needs
- support you to identify and develop skills relevant to your future plans
- identify and support you to access online learning opportunities in support of your career goals
- provide advice and information on interview skills, job application techniques, skills assessments and help identify your transferable skills
- help you to adapt to new ways of working and communicate utilising various digital platforms.
- signpost you to other services to support your general wellbeing or financial needs.
All support will be provided by a qualified careers adviser, and you will receive an action plan identifying your next steps.
You can access support through one-to-one telephone appointments, email, online workshops and webinars.
Contact 0800 100 900 or visit nationalcareers.service.gov.uk for more information.
Support for employees at risk of redundancy/recently made redundant
NCS qualified careers advisers can provide one-to-one support to help you plan your next steps, help you to improve your skills or help you find alternative employment including access to new job vacancies in sectors experiencing demand for new staff. Support provided includes:
- Skills analysis and career planning
- CV development
- Job matching to current vacancies
- Job search and online applications
- Understanding the local job market
- Current vacancies relevant to your skills and experience
- Exploring career options
- Interview techniques
- Digital skills assessments and identifying transferrable skills
- Searching for courses and training schemes
- Finding funding to support learning
- Information about apprenticeships
- Identifying key strengths and skills
- Developing an action plan
Contact 0800 100 900 or visit nationalcareers.service.gov.uk for more information.
CareerConnect
Support for Employers
If you are an employer and you have furloughed staff, are recruiting staff to essential roles or are having to make workers redundant, NCS can provide flexible support which can be negotiated individually according to your needs.
Employers with furloughed workers
- NCS can support employers to undertake a Training Needs Analysis (TNA) of their existing workforce and provide recommendations to enable them to upskill their furloughed staff.
- It can help furloughed staff access a range of free online training provision including digital and numeracy skills to help improve their skillsets e.g. through The Skills Toolkit
- It can also support employers with future recruitment, training needs and planning for the next stage.
Employers with staff at risk of redundancy
- Experienced advisers can help employers to support their staff during this challenging period through one-to-one redundancy support, career planning, and advice and guidance for staff at risk of redundancy as well as matching employees to new jobs in sectors experiencing demand.
Employers recruiting to fill vacancies
- NCS can support employers who are recruiting to essential areas to understand their skills needs and requirements and match individuals to specific vacancies relevant to their skills/experience.
- It can identify suitable individuals who are available and ready to start work and match them to your vacancies.
To find out what support can be offered:
Contact Traci Rabaca, Lead Operational Manager, Adult Services
E-mail [email protected]
Mobile 07837465652
Landline 0151 600 7715
National Careers Service
Access careers and employment support online and by telephone.
Direct Support for Furloughed Workers
If you have been furloughed, you can contact the NCS which can:
- provide tailored support based on your individual needs
- support you to identify and develop skills relevant to your future plans
- identify and support you to access online learning opportunities in support of your career goals
- provide advice and information on interview skills, job application techniques, skills assessments and help identify your transferable skills
- help you to adapt to new ways of working and communicate utilising various digital platforms.
- signpost you to other services to support your general wellbeing or financial needs.
All support will be provided by a qualified careers adviser, and with an action plan to identifying individual next steps.
You can access support through one-to-one telephone appointments, email, online workshops and webinars.
Contact 0800 100 900 or visit nationalcareers.service.gov.uk for more information.
Support for employees at risk of redundancy/recently made redundant
NCS qualified careers advisers can provide one-to-one support to help you plan your next steps, help you to improve your skills or help you find alternative employment including access to new job vacancies in sectors experiencing demand for new staff.
Support provided includes:
- Skills analysis and career planning
- CV development
- Job matching to current vacancies
- Job search and online applications
- Understanding the local job market
- Current vacancies relevant to your skills and experience
- Exploring career options
- Interview techniques
- Digital skills assessments and identifying transferrable skills
- Searching for courses and training schemes
- Finding funding to support learning
- Information about apprenticeships
- Identifying key strengths and skills
- Developing an action plan
Contact 0800 100 900 or visit nationalcareers.service.gov.uk for more information.
West Lancashire
CareerConnect
Support for Employers
If you are an employer and you have furloughed staff, are recruiting staff to essential roles or are having to make workers redundant, NCS can provide flexible support which can be negotiated individually according to your needs.
Employers with furloughed workers
- NCS can support employers to undertake a Training Needs Analysis (TNA) of their existing workforce and provide recommendations to enable them to upskill their furloughed staff.
- It can help furloughed staff access a range of free online training provision including digital and numeracy skills to help improve their skillsets e.g. through The Skills Toolkit
- It can also support employers with future recruitment, training needs and planning for the next stage.
Employers with staff at risk of redundancy
- Experienced advisers can help employers to support their staff during this challenging period through one-to-one redundancy support, career planning, and advice and guidance for staff at risk of redundancy as well as matching employees to new jobs in sectors experiencing demand.
Employers recruiting to fill vacancies
- NCS can support employers who are recruiting to essential areas to understand their skills needs and requirements and match individuals to specific vacancies relevant to their skills/experience.
- It can identify suitable individuals who are available and ready to start work and match them to your vacancies.
To find out what can be offered
Contact Traci Rabaca, Lead Operational Manager, Adult Services
E-mail [email protected]
Mobile 07837465652
Landline 0151 600 7715
National Careers Service
Access careers and employment support online and by telephone
Direct Support for Furloughed Workers
If you have been furloughed you can contact the NCS which can:
- provide tailored support based on your individual needs
- support you to identify and develop skills relevant to your future plans
- identify and support you to access online learning opportunities in support of your career goals
- provide advice and information on interview skills, job application techniques, skills assessments and help identify your transferable skills
- help you to adapt to new ways of working and communicate utilising various digital platforms.
- signpost you to other services to support your general wellbeing or financial needs.
All support will be provided by a qualified careers adviser, and you will receive an action plan identifying your next steps.
You can access support through one-to-one telephone appointments, email, online workshops and webinars.
Contact 0800 100 900 or visit nationalcareers.service.gov.uk for more information.
Support for employees at risk of redundancy/recently made redundant
NCS qualified careers advisers can provide one-to-one support to help you plan your next steps, help you to improve your skills or help you find alternative employment including access to new job vacancies in sectors experiencing demand for new staff.
Support provided includes:
- Skills analysis and career planning
- CV development
- Job matching to current vacancies
- Job search and online applications
- Understanding the local job market
- Current vacancies relevant to your skills and experience
- Exploring career options
- Interview techniques
- Digital skills assessments and identifying transferrable skills
- Searching for courses and training schemes
- Finding funding to support learning
- Information about apprenticeships
- Identifying key strengths and skills
- Developing an action plan
Contact 0800 100 900 or visit nationalcareers.service.gov.uk for more information.
The Growth Company
Skills Support for Employment
Skills Support for Employment will help to improve your skills and knowledge, boost your confidence and ultimately put you in a better position when it comes to finding work. You’ll even have access to exclusive job opportunities that you won’t find advertised anywhere else.
Their Offer:
- Tailored one-to-one support based around your individual needs
- A dedicated learning mentor to support you every step of the way
- Careers advice and pre-employment support – such as help with writing the perfect CV and some expert tips to impress at job interviews
- Opportunities to gain free, accredited qualifications that will help you to secure employment in your chosen industry
- Help with job applications
Offer courses
- They can provide you with a wide range of employability courses that are designed to give you the skills and knowledge you need to progress into employment.
- We also work with an extensive network of employers, so that we can match you with your ideal job opportunity based on your personality, skills and aspirations.
The benefits to Individuals:
- Improved skills and knowledge
- One-to-one support to get you where you want to be
- Increased confidence and self esteem
- Access to a wide range of employers and exclusive job opportunities
- Improved financial circumstances upon finding work
Skills Support for the Workforce
Their offer
- Coaching support to develop both vocational and soft skills
- Support in developing skills in literacy and numeracy
- Specialist support for businesses going through restructures and where staff are at risk of redundancy. This includes employability skills to help individuals find alternative employment.
Contact: 0161 240 4544
Email: [email protected]
Mantra Learning Job Gym
www.thejobgym.co.uk/job-seekers
Funded training to help people get on in work and life.
If you are aged 19 or over, unemployed, or earning less than £17,500 per year Mantra Learning can help.
Through government-funded training courses, they can help people to learn new skills and gain qualifications to give them the best chance of finding a new job and improve your lifestyle.
They deliver a blended-mix of online and practical courses, so people can study from their own home and complete training at one of their purpose-built training centres.
The Job Gym GM offer friendly 1-2-1 call with a member of their employability team providing:-
- CIAG
- Assigned Job Coach
- Support at every stage
- Tailored programme to meet individual needs
- Job interview support
The Job Gym GM provides support for people to gain employment in the following sectors:
- Logistics
- Driving
- Hospitality
- Health & social care
- Hair & beauty
- Business
- Security
- Construction
- Digital
Training that can be completed through The Job Gym GM includes:
- Warehouse skills
- FLT training
- Cleaning & facilities
- Health & safety training
- Customer service skills
- Contact Centre skills
- Taxi driving
- Delivery driving
- Employment skills
- Functional skills (Maths, English & ICT)
- Digital skills
- Mental health first aid
Contacts:
Stockport
Victoria House
Wellington Street
Stockport
SK1 3AD
Tel: 0333 220 6645
Email [email protected]
Middleton
Greengate
Middleton
Manchester
M24 1RU
Tel: 0333 220 6645
Email [email protected]
National Careers Service
Access careers and employment support online and by telephone.
Direct Support for Furloughed Workers
If you have been furloughed you can contact the NCS which can:
- provide tailored support based on your individual needs
- support you to identify and develop skills relevant to your future plans
- identify and support you to access online learning opportunities in support of your career goals
- provide advice and information on interview skills, job application techniques, skills assessments and help identify your transferable skills
- help you to adapt to new ways of working and communicate utilising various digital platforms.
- signpost you to other services to support your general wellbeing or financial needs.
All support will be provided by a qualified careers adviser, and you will receive an action plan identifying your next steps. You can access support through one-to-one telephone appointments, email, online workshops and webinars.
Contact 0800 100 900 or visit https://nationalcareers.service.gov.uk for more information.
Support for employees at risk of redundancy/recently made redundant
NCS qualified careers advisers can provide one-to-one support to help you plan your next steps, help you to improve your skills or help you find alternative employment including access to new job vacancies in sectors experiencing demand for new staff.
Support provided includes:
- Skills analysis and career planning
- CV development
- Job matching to current vacancies
- Job search and online applications
- Understanding the local job market
- Current vacancies relevant to your skills and experience
- Exploring career options
- Interview techniques
- Digital skills assessments and identifying transferrable skills
- Searching for courses and training schemes
- Finding funding to support learning
- Information about apprenticeships
- Identifying key strengths and skills
- Developing an action plan
Contact 0800 100 900 or visit nationalcareers.service.gov.uk for more information.
National Careers Service
Access careers and employment support online and by telephone.
Direct Support for Furloughed Workers
If you have been furloughed you can contact the NCS which can:
- provide tailored support based on your individual needs
- support you to identify and develop skills relevant to your future plans
- identify and support you to access online learning opportunities in support of your career goals
- provide advice and information on interview skills, job application techniques, skills assessments and help identify your transferable skills
- help you to adapt to new ways of working and communicate utilising various digital platforms.
- signpost you to other services to support your general wellbeing or financial needs.
All support will be provided by a qualified careers adviser, and you will receive an action plan identifying your next steps. You can access support through one-to-one telephone appointments, email, online workshops and webinars.
Contact 0800 100 900 or visit nationalcareers.service.gov.uk for more information.
Support for employees at risk of redundancy/recently made redundant
NCS qualified careers advisers can provide one-to-one support to help you plan your next steps, help you to improve your skills or help you find alternative employment including access to new job vacancies in sectors experiencing demand for new staff.
Support provided includes:
- Skills analysis and career planning
- CV development
- Job matching to current vacancies
- Job search and online applications
- Understanding the local job market
- Current vacancies relevant to your skills and experience
- Exploring career options
- Interview techniques
- Digital skills assessments and identifying transferrable skills
- Searching for courses and training schemes
- Finding funding to support learning
- Information about apprenticeships
- Identifying key strengths and skills
- Developing an action plan
Contact 0800 100 900 or visit nationalcareers.service.gov.uk for more information.
CareerConnect - Support for Employers
If you are an employer and you have furloughed staff, are recruiting staff to essential roles or are having to make workers redundant, NCS can provide flexible support which can be negotiated individually according to your needs.
Employers with furloughed workers
- NCS can support employers to undertake a Training Needs Analysis (TNA) of their existing workforce and provide recommendations to enable them to upskill their furloughed staff.
- It can help furloughed staff access a range of free online training provision including digital and numeracy skills to help improve their skillsets e.g. through The Skills Toolkit
- It can also support employers with future recruitment, training needs and planning for the next stage.
Employers with staff at risk of redundancy
- Experienced advisers can help employers to support their staff during this challenging period through one-to-one redundancy support, career planning, and advice and guidance for staff at risk of redundancy as well as matching employees to new jobs in sectors experiencing demand.
Employers recruiting to fill vacancies
- NCS can support employers who are recruiting to essential areas to understand their skills needs and requirements and match individuals to specific vacancies relevant to their skills/experience.
- It can identify suitable individuals who are available and ready to start work and match them to your vacancies.
To find out how what support can be offered
Contact: Traci Rabaca, Lead Operational Manager, Adult Services
E-mail: [email protected]
Mobile: 07837465652
Landline: 0151 600 7715
Mantra Learning Job Gym
www.thejobgym.co.uk/job-seekers
Funded training to help people get on in work and life.
If you are aged 19 or over, unemployed, or earning less than £17,500 per year Mantra Learning can help. Through government-funded training courses, they can help people to learn new skills and gain qualifications to give them the best chance of finding a new job and improve your lifestyle.
They deliver a blended-mix of online and practical courses, so people can study from their own home and complete training at one of their purpose-built training centres.
The Job Gym GM offer friendly 1-2-1 call with a member of their employability team providing:-
- CIAG
- Assigned Job Coach
- Support at every stage
- Tailored programme to meet individual needs
- Job interview support
The Job Gym GM provides support for people to gain employment in the following sectors:
- Logistics
- Driving
- Hospitality
- Health & social care
- Hair & beauty
- Business
- Security
- Construction
- Digital
Training that can be completed through The Job Gym GM includes:
- Warehouse skills
- FLT training
- Cleaning & facilities
- Health & safety training
- Customer service skills
- Contact Centre skills
- Taxi driving
- Delivery driving
- Employment skills
- Functional skills (Maths, English & ICT)
- Digital skills
- Mental health first aid
Contact
St Helens
Langtree Street, St Helens Merseyside
WA9 1AR
Tel: 0333 220 6646
[email protected]
Skills Brokerage Service
https://lcrbemore.co.uk/employer-support/brokerage-service/
- Supporting employers to understand and navigate the Apprenticeship agenda including funding, recruitment and provider activity
- Working with Apprenticeship Levy paying employers to utilise their own levy funds and identifying opportunities for Levy transfer to other employers
- Supporting Non-Levy employers to source an appropriate Levy paying employer to transfer apprenticeship levy to them
- Identifying appropriate public funding routes for employers in order to utilise existing funding opportunities and maximise training budgets
- Signposting employers to other advice and support they may need to support the growth of their business.
- As part of this service they have secured £1.1m of ESF funding to support employers across the city region to upskill existing employees in key areas. This new training fund will aim to identify skills gaps across the city region and provide up to 70% of funding towards prioritised skills needs. The Skills Brokers will work with employers to complete a Skills needs analysis (SNA) and be able to identify appropriate training providers and funding routes for these businesses.
Funded Training through Videoconferencing
- Skills Brokers are continuing to support employers across the LCR by providing funding of up to 70% towards the cost of training for those courses which cannot be supported through other publicly funded routes.
- Given the current difficulties facing employers, and with many of their staff working from home, they can now support training on a remote basis through the use of videoconferencing facilities such as Zoom, WebEx etc. This ‘live virtual classroom’ environment will negate the need for employers to bring staff together in a classroom and we have a number of training providers currently set up to deliver training in this way.
- Clearly not all training can be delivered remotely, however courses in IT or those which are theory based, such as Management, Customer Service, Mental Health, soft skills etc. are appropriate for this mode of delivery.
Contact: Joe Keegan Team Leader (Employer Brokerage)
[email protected]
Mobile: 07584 370992
Mobile: 07584 370992
Liverpool In Work
Liverpool In Work Support local people to find the right job or training. They work closely with employers to find the right person to fill a job.
This project is part of the Liverpool City Region ESF Ways to Work Programme and is part-funded by the European Social Fund and the Youth Employment Initiative.
To access advisors:
Contact: 0151 233 5312
Contact [email protected] or
liverpool.gov.uk/schools-and-learning/adult-learning/liverpool-ways-to-work/
Find vacancies: www.liverpoolinwork.co.uk/find-work/vacancies
Liverpool Adult Learning Services ALS
https://liverpool.gov.uk/schools-and-learning/adult-learning/
Ways to Work Programme
Ways to Work Programme is part of the Liverpool City Region ESF project, part-funded by the European Social Fund and the Youth Employment Initiative. Liverpool ALS and Ways to Work offer a weekly Job Club at the centres and times within the Liverpool City Region for learners seeking support with IAG, job search and employment guidance.
Support through
- Job Clubs
- ICT support – be smarter on the web
- winning CV and letter of application,
- improving your ICT skills or tips and hints to improve your employability.
- Accredited qualifications can also be taken
- learners do not need to be in receipt of a benefit to attend.
If you want to know more and start the journey back to work, this can be done by going into the Adult Learning Centres (ALC) below or any centres within the LCR and ask about the Ways to Work Programme.
Newsham ALC email: [email protected]
Park Road ALC email: [email protected] or [email protected]
Norris Green ALC email: [email protected]
Helpline:- 0151 233 5312
Enquire ways to work online form:
forms.liverpool.gov.uk/contour-forms/ways-to-work-questionnaire-form
Ways to Work Programme
www3.halton.gov.uk/Pages/business/businesssupport/Employer-Support.aspx
The Ways to Work project is delivered across the Liverpool City Region including Halton and is co-funded by the European Social Fund and Youth Employment Initiative.
The Ways to Work project is designed to help Runcorn and Widnes residents, of any age over 16 years old, get the support they need to secure education, training or employment. Built on the skills and experience of the Halton People into Jobs team the project provides support for Halton residents such as:
- Access to jobs/apprenticeships
- 6 -12 month paid work placements
- Employability skills – CV creation, Job Searches, Application Forms and Interview Preparation
- Coaching and mentoring support for 16-18 year olds
- Improving your basic skills
- Ongoing support when you start work
- Funding to help you get back into work (subject to eligibility criteria)
Ways to Work Advisors are trained and experienced in helping residents get the support needed to help build a more secure future. All support is tailored to meet the needs of the individual, so it is only after discussing your needs with you that an action plan is put into place.
As long as you are a Halton resident over 16 years old, not in full time education and not currently self -employed or in employment, and able to work in the UK you are eligible to register. There are no other criteria. Some of the residents we are helping include:
- People stuck in a cycle of low reward service industry jobs who want to try and get some relevant experience elsewhere
- Residents that have found that when the children leave home they need something else to do
- Former family member carers who have given so much and now find themselves out of ‘step’ with the employment market
- Victims of redundancy
- The over 50s looking for fresh experiences or looking for an little extra financial security
- Young residents looking to build a better future
Email to set up an appointment: [email protected]
Ways to Work - W2W
The Ways to Work project is delivered across the Liverpool City Region including St Helens and is co-funded by the European Social Fund and Youth Employment Initiative.
The ways to Work team, have close links with businesses and organisations across the borough of St Helens which means they know where roles are available and can connect people with roles quickly. They offer:
- support people who are looking for a way to get back into work as quickly as possible
- supporting larger numbers of people referring directly into the programme who have found themselves without work for the first time.
- To search job opportunities available
- direct recruitment with local businesses to supply staff due to increase in business demand
- help link you to training and other support
Email [email protected]
Call 01744 767131.
Knowsley Works - Ways to Work
The Ways to Work programme will work with people to help them into work through providing information, advice and guidance, work placements and targeted training. There will also be initiatives to specifically support vulnerable young people, and other vulnerable groups and people who are out of work. This provides a positive impact on our local communities, and the opportunity to gain employment, skills and training for participants.
Knowsley Works is part of the Liverpool City Region ESF Ways to Work Programme and is part-funded by the European Social Fund and Youth Employment Initiative.
If you are unemployed or on notice of redundancy or aged 16 and over and living in Knowsley then Knowsley Works Plus is available for help. Knowsley Works Plus is free, local and can help you with the following:
- Assistance in looking for employment
- Help put a CV together
- Advise you on completing job applications
- Motivate you and boost your confidence
- Improve your interview skills
- Guide you through the options best suited to your circumstances
- Possible financial assistance with returning to work
Knowsley Works is a free service supporting local residents in Knowsley into work through:
- Paid employment
- Training
- Information and advice
- Coaching and mentoring
- Skills development
- 1 to 1 support
- Job search
- CV and application support
- Interview preparation and technique
For more specialist support, they provide advice on topics such as:
- Debt and finance advice.
- Health and lifestyle.
- Counselling services.
- Women’s groups.
- Family support groups.
Knowsley Works Offices
Huyton 43 Derby Road, L36 9UQ
Tel: 0151 443 5010.
Kirkby The Kirkby Centre, Norwich way, L32 8XY
Tel: 0151 443 4780.
Halewood The Halewood Centre, Roseheath Drive, L26 9UH
Tel: 0151 443 2040
Sefton at Work
Ways to Work Project
The Ways to Work project is delivered across the Liverpool City Region including Sefton and is co-funded by the European Social Fund and Youth Employment Initiative.
Sefton at Work advisors deliver information advice and guidance to those living in the Sefton area who are looking for employment or training opportunities, under threat of redundancy, currently on furlough or want to take the opportunity to upskill themselves.
- Employment advice and guidance
- one to one appointment
- individual Action plan
- Job preparation skills
- Workshops to improve employability
- Interview techniques and skills
- Application process
- Covering letter
- Producing and updating CV
- Paid work placement, to workless Sefton residents
- Youth employment initiatives
For more information
Contact 0151 934 2610
Email [email protected]
Mantra Learning Job Gym
www.thejobgym.co.uk/job-seekers
Funded training to help people get on in work and life.
If you are aged 19 or over, unemployed, or earning less than £17,500 per year Mantra Learning can help.
Through government-funded training courses, they can help people to learn new skills and gain qualifications to give them the best chance of finding a new job and improve your lifestyle.
They deliver a blended-mix of online and practical courses, so people can study from their own home and complete training at one of their purpose-built training centres.
The Job Gym GM offer friendly 1-2-1 call with a member of their employability team providing:-
- CIAG
- Assigned Job Coach
- Support at every stage
- Tailored programme to meet individual needs
- Job interview support
The Job Gym GM provides support for people to gain employment in the following sectors:
- Logistics
- Driving
- Hospitality
- Health & social care
- Hair & beauty
- Business
- Security
- Construction
- Digital
Training that can be completed through The Job Gym GM includes:
- Warehouse skills
- FLT training
- Cleaning & facilities
- Health & safety training
- Customer service skills
- Contact Centre skills
- Taxi driving
- Delivery driving
- Employment skills
- Functional skills (Maths, English & ICT)
- Digital skills
- Mental health first aid
Warrington
Unit 11/4 Palatine Industrial Estate
Causeway Avenue
Warrington
WA4 6QQ
Tel: 0333 220 6645
Email [email protected]
Involve Northwest – Reach out Service
involvenorthwest.org.uk/what-we-do/reachout
Ways to Work
The Ways to Work project is delivered across the Liverpool City Region including Wirral and is co-funded by the European Social Fund and Youth Employment Initiative. The ReachOut project services provide support to get residents back into employment. Reachout provides:
- Personalised job coach offering one to one planning sessions
- Confidential Advice & guidance
- Support writing or amending CV
- Online Job search
- Support with job application
- Practice interview techniques
- Help building confidence
- Transition of stating a new job
For more information contact local officers:
Stephanie [email protected]
Tranmere Office - 0151 644 5459 or 0151 644 4500
Nicole [email protected]
Birkenhead Office - 0151 652 4349 or 0151 652 6406


