IT engineers


Average Annual Pay

Annual Survey of Hours and Earning 2018


Average Weekly Hours

Annual Survey of Hours and Earning 2018


Unemployment Rate

Labour Force Survey 2018

Future employment projections (Working Futures UK)


IT engineers install, maintain and repair the physical components of computer systems and equipment.


Entry is possible with a variety of academic qualifications and/or relevant experience. Entrants typically possess GCSEs/S grades and A levels/H grades, BTEC/SQA awards, an Advanced GNVQ/ GSVQ Level III or a degree. Training is usually provided on-the-job supplemented by specialised courses. Postgraduate and professional qualifications, and NVQs/SVQs at Levels 2 and 3 are available.

Typical tasks

  • installs, tests and maintains computer-related hardware (processors, memory chips, circuit boards, displays, sensors, data storage devices, printers, etc.) according to given specifications;
  • diagnoses hardware related faults;
  • repairs or replaces defective components;
  • advises on and installs operating soft/firm ware and may carry out upgrades;
  • maintains documentation to track and log work in progress and completed.

Common job titles

Installer, systems, computer
Technician, service, computer
Engineer, IT
Engineer, installation
Engineer, service
Engineer, maintenance
Engineer, maintenance, computer
Engineer, hardware
Repairer, computer
Engineer, service, computer
Engineer, field
Engineer, computer
Engineer, customer
Fitter, maintenance, computer
Engineer, configuration