£27,560
Average Annual Pay
Annual Survey of Hours and Earning 2020
30
Average Weekly Hours
Annual Survey of Hours and Earning 2019
3.83%
Unemployment Rate
Labour Force Survey 2020
Future employment projections (Working Futures UK)
Description
Workers in this unit group perform a variety of leisure and travel service occupations not elsewhere classified in MINOR GROUP 621: Leisure and Travel Services.
Qualifications
There are no formal academic entry requirements. Spoken fluency in a foreign language is needed for some posts. NVQs/SVQs in travel services are available at Levels 2 and 3. Training is also received on-the-job.Typical tasks
- observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly;
- receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers’ queries;
- makes local arrangements at stopover points for food and accommodation;
- responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers;
- signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary;
- completes way-bill at scheduled points on route and balances cash taken with tickets issued;
- receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage;
- makes announcements to passengers and deals with enquiries;
- serves food and beverages to passengers.
Common job titles
Guard, bus
Attendant, travel
Guide
Manager, tour
Courier (tour operator)
Guide, tour
Steward, ship
Conductor, PSV
Guard (road passenger transport)
Attendant, bus, school
Boy, cabin (shipping)
Purser
Guide, coach
Assistant, centre, information, tourist
Officer, information, tourist
Caterer, amusement
Manager, cabin (ferry)
Officer, catering (shipping)
Leader, tour
Clerk, information, travel
Assistant, steward's
Steward, chief (shipping)
Chauffeur, punt
Assistant, theatre
Officer, passenger
Clerk, information, tourist
Assistant, information
Clerk, enquiry, travel
Assistant, information, tourist
Representative, holiday
Steward (shipping)
Steward, saloon (shipping)
Steward, cabin (shipping)
Guide, tourist
Director, tour
Conductor, bus
Representative (tour operator)
Representative, resort
Conductor (road transport)
Crew, cabin (shipping)
Steward
Purserette
Assistant, information, travel
Education background
Destination of Leavers survey, supplied by the Higher Education Statistics.
Compare Leisure and travel service occupations n.e.c. with other careers
234/355
Ranked 234th out of 355 careers for highest average pay.
324/355
Ranked 324th out of 355 careers for the longest hours.
111/355
Ranked 111th out of 355 careers for highest unemployment rate.
Top industries: Leisure and travel service occupations n.e.c.
Working Futures UK
Employment type
Gender breakdown
£470
Female average weekly pay
Annual Survey of Hours and Earning 2020
£560
Male average weekly pay
Annual Survey of Hours and Earning 2020
59/350
Gender pay gap ranking
Annual Survey of Hours and Earning 2020
Compare the Gender Pay Gap for Leisure and travel service occupations n.e.c. with other careers.
Average weekly pay by age and gender: Leisure and travel service occupations n.e.c.
Pay change between years
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