Medical secretaries


Average Annual Pay

Annual Survey of Hours and Earning 2018


Average Weekly Hours

Annual Survey of Hours and Earning 2018


Unemployment Rate

Labour Force Survey 2018

Future employment projections (Working Futures UK)


Medical secretaries deal with correspondence, make appointments and handle patients’ queries; file and maintain medical and other records; transcribe notes and dictation; and perform other clerical tasks in hospitals/surgeries and other medical establishments.


Entrants require GCSEs/S grades or an Intermediate GNVQ/GSVQ Level II. To qualify as a medical secretary, entrants take a one-year full-time or two-year part-time diploma in medical secretarial studies. NVQs/SVQs in Administration are available at Levels 2, 3 and 4.

Typical tasks

  • sorts and files correspondence and maintains diary of the person/s for whom he/she works;
  • transcribes dictation into required format;
  • maintains patients’ records and arranges appointments;
  • answers enquiries and refers patient to appropriate experts;
  • organises and attends meetings and takes minutes of proceedings;
  • books resources such as rooms and refreshments, and orders stationery and other supplies as appropriate.

Common job titles

Secretary (hospital service)
Administrator, clinic
Secretary, medical
Clerk (medical practice)
Coordinator, clinic
Secretary, hospital
Administrator, medical
Summariser, notes, medical (medical practice)
Worker, clerical (medical practice)
Secretary, doctor's
Administrator, surgery, GP
Secretary (medical practice)
Officer, clerical (medical practice)

Education background

Destination of Leavers survey, supplied by the Higher Education Statistics.