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Pensions and insurance clerks and assistants
£26,520

Average Annual Pay

Annual Survey of Hours and Earning 2020

37

Average Weekly Hours

Annual Survey of Hours and Earning 2019

3.54%

Unemployment Rate

Labour Force Survey 2020

Future employment projections (Working Futures UK)

Description

Pensions and insurance clerks and assistants provide general clerical support to senior colleagues and perform specialist clerical tasks in relation to the administration of pensions and insurance policies.

Qualifications

There are no minimum academic requirements, although entrants usually possess GCSEs/S grades. Training is usually provided on-the-job. NVQs/ SVQs, apprenticeships and professional qualifications are available in some areas.

Typical tasks

  • answers queries from clients and assists in interpreting and completing information requested on forms;
  • checks forms completed by clients and contacts clients to obtain additional information or to clarify details;
  • makes arrangements for financial advisers to visit clients and potential customers;
  • transfers information from application forms and other documentation to computerised records;
  • receives notice of changes to personal circumstances and updates files;
  • issues application forms, policy documents, reminders, claims forms and other standard documentation;
  • performs general clerical duties to support senior staff.

Common job titles

Assistant, divisional (insurance)
Assistant, registration (insurance)
Assistant, claims
Worker, clerical (insurance)
Officer, admin (insurance)
Correspondent, claims
Assistant, clerical (insurance)
Technician, insurance
Clerk (assurance company)
Administrator, claim (insurance)
Technician, pensions
Assistant, insurance
Negotiator, pensions
Officer, superannuation
Technician, review, pensions
Assistant, admin (insurance)
Clerk, chief (insurance)
Technician, motor (insurance)
Processor, claims (insurance)
Clerk, administration (insurance)
Adviser, claims, personal
Officer, insurance
Clerk, office (insurance)
Assistant, pensions
Administrator, surrenders (insurance)
Clerk, office, insurance
Officer, clerical (insurance)
Clerk, estimating (insurance)
Official, insurance
Assistant, underwriting
Supervisor (insurance)
Assistant, administration (insurance)
Assistant, executive (insurance)
Handler, claims
Officer, executive (insurance)
Clerk (insurance)
Officer, administration (insurance)
Adviser, claim (insurance)
Clerk, assurance
Officer, administrative (insurance)
Clerk, pensions
Officer (insurance)
Assistant, administrative (insurance)
Assistant, underwriter's
Administrator, life (insurance)
Administrator (insurance)
Auditor (insurance)
Clerk, adjuster's, average
Clerk, claims (insurance)
Examiner, policy (insurance)
Technician (insurance)
Administrator, pensions
Adviser, insurance
Clerk, insurance
Administrator, insurance
Officer, pensions
Technician, claims
Superintendent, administrative (insurance)

Education background

Destination of Leavers survey, supplied by the Higher Education Statistics.

Compare Pensions and insurance clerks and assistants with other careers

250/355
Ranked 250th out of 355 careers for highest average pay.

Compare average salaries

197/355
Ranked 197th out of 355 careers for the longest hours.

Compare average hours

118/355
Ranked 118th out of 355 careers for highest unemployment rate.

Compare average employment

Top industries: Pensions and insurance clerks and assistants

Working Futures UK

Employment type

Gender breakdown


£490

Female average weekly pay

Annual Survey of Hours and Earning 2020

£530

Male average weekly pay

Annual Survey of Hours and Earning 2020

247/350

Gender pay gap ranking

Annual Survey of Hours and Earning 2020


Compare the Gender Pay Gap for Pensions and insurance clerks and assistants with other careers.

Average weekly pay by age and gender: Pensions and insurance clerks and assistants

Pay change between years

Hard-to-fill vacancies

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