Pensions and insurance clerks and assistants
Average Annual Pay
Annual Survey of Hours and Earning 2017
Average Weekly Hours
Annual Survey of Hours and Earning 2015
Labour Force Survey 2018
Future employment projections (Working Futures UK)
Pensions and insurance clerks and assistants provide general clerical support to senior colleagues and perform specialist clerical tasks in relation to the administration of pensions and insurance policies.
QualificationsThere are no minimum academic requirements, although entrants usually possess GCSEs/S grades. Training is usually provided on-the-job. NVQs/ SVQs, apprenticeships and professional qualifications are available in some areas.
- answers queries from clients and assists in interpreting and completing information requested on forms;
- checks forms completed by clients and contacts clients to obtain additional information or to clarify details;
- makes arrangements for financial advisers to visit clients and potential customers;
- transfers information from application forms and other documentation to computerised records;
- receives notice of changes to personal circumstances and updates files;
- issues application forms, policy documents, reminders, claims forms and other standard documentation;
- performs general clerical duties to support senior staff.
Common job titles
Destination of Leavers survey, supplied by the Higher Education Statistics.