Personal assistants and other secretaries


Average Annual Pay

Annual Survey of Hours and Earning 2018


Average Weekly Hours

Annual Survey of Hours and Earning 2018


Unemployment Rate

Labour Force Survey 2018

Future employment projections (Working Futures UK)


Personal assistants and other secretaries provide administrative and secretarial support to individuals, departmental or management teams within organisations.


There are no minimum academic requirements, although entry to professional secretarial courses typically requires GCSEs/S grades. NVQs/SVQs are available in Administration at Levels 2, 3 and 4.

Typical tasks

  • acts as a first point of contact for a manager or team with colleagues and people from outside organisations, fields telephone enquiries, takes and passes on messages;
  • arranges appointments, keeps business diary, organises travel arrangements, makes reservations and organises a variety of functions;
  • opens, sorts, distributes and files correspondence (in hard copy and electronic) and deals directly with routine correspondence;
  • uses appropriate software to produce correspondence, memoranda, reports, presentations and other documents from drafts, handwritten copy or by transcribing dictation;
  • arranges and attends meetings, takes minutes and prepares records of proceedings;
  • translates documents and liaises with overseas clients and suppliers.

Common job titles

Assistant, executive
Secretary, confidential
Assistant, virtual
Clerk, confidential
Secretary, county (youth club)
Secretary, branch (bank)
Secretary, branch (building society)
Assistant, personal, manager's
Secretary, membership (football club)
Secretary, group (hospital service)
Secretary, general (welfare services)
Assistant, secretarial
Secretary, club (youth club)
Secretary, commercial
Secretary, assistant (hospital service)
Secretary, farm
Secretary, personal
Assistant, personal
Secretary, bilingual
Secretary, technical
Secretary, private

Education background

Destination of Leavers survey, supplied by the Higher Education Statistics.