£22,360
Average Annual Pay
Annual Survey of Hours and Earning 2020
38
Average Weekly Hours
Annual Survey of Hours and Earning 2019
6.33%
Unemployment Rate
Labour Force Survey 2020
Future employment projections (Working Futures UK)
Description
Telephone salespersons obtain, receive, process and record telephone orders for goods and services.
Qualifications
Academic qualifications may be required. Training is typically received on-the-job, supplemented by short courses in practical skills. NVQs/SVQs in Selling are available at Levels 2 and 3.Typical tasks
- learns about the product(s)/service(s) to be sold;
- telephones potential customers, explains purpose of call, discusses their requirements and advises on the goods/services being offered;
- quotes prices, credit terms and delivery conditions and records details of orders agreed;
- receives orders for goods/services by telephone and records relevant details;
- arranges despatch of goods and services, information and/or brochures to customers;
- maintains record of sales statistics, customers contacted and changes to customer details.
Common job titles
Representative, telesales
Operator, sales, telephone
Representative, tele-ad
Consultant, sales, tele
Clerk, sales, telephone
Clerk, order, telephone
Executive, sales
Adviser, telemarketing
Canvasser, tele-ad
Clerk, tele-ad
Assistant, telesales
Girl, tele-ad
Clerk, telesales
Telecanvasser
Telemarketer
Adviser, sales
Salesman, telephone
Representative, sales, telephone
Executive, sales, commercial
Operator, line, order
Operator, telesales
Adviser, sales, inbound
Assistant, sales, telephone
Operator, telemarketing
Operative, telesales
Executive, telesales
Executive, telemarketing
Assistant, telemarketing
Adviser, telesales
Assistant, marketing, telephone
Canvasser, telesales
Agent, sales, telephone
Executive, sales, telephone
Correspondent, sales
Telephonist, marketing
Agent, telesales
Agent, telemarketing
Telephonist, sales
Representative, telemarketing
Canvasser, telephone
Consultant, telesales
Education background
Destination of Leavers survey, supplied by the Higher Education Statistics.
Compare Telephone salespersons with other careers
313/355
Ranked 313th out of 355 careers for highest average pay.
168/355
Ranked 168th out of 355 careers for the longest hours.
45/355
Ranked 45th out of 355 careers for highest unemployment rate.
Top industries: Telephone salespersons
Working Futures UK
Employment type
Gender breakdown
£420
Female average weekly pay
Annual Survey of Hours and Earning 2020
£440
Male average weekly pay
Annual Survey of Hours and Earning 2020
303/350
Gender pay gap ranking
Annual Survey of Hours and Earning 2020
Compare the Gender Pay Gap for Telephone salespersons with other careers.
Average weekly pay by age and gender: Telephone salespersons
Pay change between years
Hard-to-fill vacancies
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Contact info
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