Travel agency managers and proprietors


Average Annual Pay

Annual Survey of Hours and Earning 2018


Average Weekly Hours

Annual Survey of Hours and Earning 2018


Unemployment Rate

Labour Force Survey 2018

Future employment projections (Working Futures UK)


Travel agency managers and proprietors plan, organise, direct and co-ordinate the resources and activities of travel agencies and booking offices.


Entry is most common with GCSEs/S grades but is possible with other academic qualifications and/or relevant experience. Off- and on-the-job training is available. BTEC/SQA awards and NVQs/SVQs at Level 3 are available.

Typical tasks

  • plans work schedules and assigns tasks and responsibilities;
  • co-ordinates the activities of clerical, secretarial and other staff;
  • discusses client’s requirements and advises on road, rail, air and sea travel and accommodation;
  • makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries;
  • advises on currency and passport/visa regulations and any necessary health precautions needed;
  • determines financial, staffing, material and other short- and long-term needs.

Common job titles

Manager, tours
Owner (travel agents)
Manager, operations (travel agents)
Manager, tourist
Manager (travel agents)
Manager, information, tourist
Manager, shop (travel agents)
Owner, agency, travel
Manager, travel
Manager, agency, travel
Manager, agent, travel