Travel agents


Average Annual Pay

Annual Survey of Hours and Earning 2018


Average Weekly Hours

Annual Survey of Hours and Earning 2018


Unemployment Rate

Labour Force Survey 2018

Future employment projections (Working Futures UK)


Travel agents advise travellers upon travel arrangements, make bookings and receive payment for travel arrangements made.


There are no formal academic entry requirements, although many employers require entrants to possess GCSEs/S grades. Off- and on-the-job training is usually available. NVQs/SVQs in travel services at Levels 2 and 3, BTEC, apprenticeships and higher level qualifications are available.

Typical tasks

  • discusses client requirements and shows brochures containing suitable packages;
  • establishes availability with tour operators and makes bookings;
  • consults travel time-tables, books travel tickets and accommodation;
  • handles cash, debit and credit card payment;
  • informs client of any changes in travel arrangements;
  • advises on issues of currency, passports, visa requirements, insurance, car hire, vaccinations and other health precautions.

Common job titles

Clerk, agency, travel
Clerk, booking (travel agents)
Organiser, tour
Clerk, reservations
Clerk, travel
Controller, operations (travel agents)
Manager, reservations
Adviser, sales, travel
Supervisor, travel
Agent, reservation
Coordinator, tour
Agent, booking (travel agents)
Consultant, reservations (travel agents)
Clerk, voyages
Consultant, sales, travel
Executive, sales, travel
Adviser, travel
Agent, travel, business
Officer, reservations (air transport)
Consultant, travel
Officer, tourist
Official, airline
Agent, tourist
Agent, travel
Operator, tour
Organiser, travel
Supervisor, reservations (air transport)
Supervisor, centre, travel, airline
Officer, tourism
Executive, operations (travel agents)
Assistant, travel
Consultant, sales (travel agents)
Consultant, leisure (travel agents)
Consultant, holiday
Agent, reservations
Officer, control, reservations (air transport)
Controller, reservation (airlines)

Education background

Destination of Leavers survey, supplied by the Higher Education Statistics.