Learn to interpret different varieties of English and avoid communication bias. Communication with diverse audiences is necessary for many professions. You may face communication barriers when talking to people with a different cultural background, who speak different varieties of English, or who don’t share your life experiences and professional practices. On this course, you’ll learn how different values or expectations, and different varieties of English can pose challenges to effective communication.

You’ll learn to make conscious decisions about the way you use language in interpersonal interactions and how to communicate more effectively through a range of strategies.
What topics will you cover?

During this course you will cover the following subjects:

• Week 1: The role of culture and language in communication
• Week 2: Language and unconscious bias
• Week 3: Using English as a lingua franca with speakers from different linguistic backgrounds
• Week 4: Using language to establish interpersonal relationships