£39,000
Average Annual Pay
Annual Survey of Hours and Earning 2020
38
Average Weekly Hours
Annual Survey of Hours and Earning 2019
3.83%
Unemployment Rate
Labour Force Survey 2020
Future employment projections (Working Futures UK)
Description
Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.
Qualifications
There are no formal academic entry requirements, although entrants are required to take a medical examination and have normal colour vision. Training is provided off- and on-the-job. NVQs/SVQs in Rail Transport (Passenger) are available at Level 2.Typical tasks
- examines and collects tickets at the ticket barrier of a railway station;
- helps with passenger enquiries and makes announcements over a public address system at stations;
- loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks;
- assists passengers with special needs to board and leave trains;
- attends to the safety, welfare and comfort of passengers on trains and manages train crew;
- checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train;
- inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.
Common job titles
Assistant, travel (railways)
Porter, parcel (railways)
Inspector, ticket (railways)
Guard, train
Assistant, passenger (railways)
Conductor (railways)
Manager, train
Assistant, station, railway
Porter, goods (railways)
Supervisor, station
Porter-signalman
Crew, train
Assistant, station (underground railway)
Examiner, ticket (railways)
Attendant, car, sleeping
Conductor, train
Collector, luggage, excess
Guard (railways)
Inspector, station (railways)
Purser (railways)
Guard, commercial (railways)
Assistant, line, gate (railways)
Guard, passenger
Porter-guard
Inspector, protection, revenue (railways)
Officer, protection, revenue (railways)
Stationman, railway
Porter, parcels (railways)
Guard, railway
Foreman, platform (railways)
Boy, call (railways)
Attendant, carriage (railways)
Inspector, platform (railways)
Collector, ticket (railways)
Attendant, train
Porter (transport: railways)
Porter, mail
Captain (railways)
Foreman, station (railways)
Compare Rail travel assistants with other careers
115/355
Ranked 115th out of 355 careers for highest average pay.
153/355
Ranked 153rd out of 355 careers for the longest hours.
107/355
Ranked 107th out of 355 careers for highest unemployment rate.
Top industries: Rail travel assistants
Working Futures UK
Employment type
Gender breakdown
£650
Female average weekly pay
Annual Survey of Hours and Earning 2020
£780
Male average weekly pay
Annual Survey of Hours and Earning 2020
51/350
Gender pay gap ranking
Annual Survey of Hours and Earning 2020
Compare the Gender Pay Gap for Rail travel assistants with other careers.
Average weekly pay by age and gender: Rail travel assistants
Pay change between years
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