£22,880
Average Annual Pay
Annual Survey of Hours and Earning 2020
32
Average Weekly Hours
Annual Survey of Hours and Earning 2019
6.33%
Unemployment Rate
Labour Force Survey 2020
Future employment projections (Working Futures UK)
Description
Sales and retail assistants demonstrate and sell a variety of goods and services in shops, stores, showrooms and similar establishments.
Qualifications
No minimum academic qualifications are required although some employers may require GCSEs/S grades. Training is typically provided on-the-job. Apprenticeships and NVQs/SVQs in Retail Operations are available at various levels.Typical tasks
- discusses customer requirements, including type and price range of goods/services desired;
- advises customer on selection, purchase, use and care of merchandise and quotes prices, discounts and delivery times;
- advises customer making major purchase on credit terms and arranges finance as appropriate;
- receives full or partial payment, checks validity of form of payment, writes or prints bill, receipt or docket and packages merchandise for customer;
- arranges and replenishes goods on display stands, undertakes stock checks and assists with the receipt of deliveries from suppliers into the stock room;
- handles returns and deals with customer complaints.
Common job titles
Attendant, room, show
Salesman, warehouse
Assistant, fruiterer's
Assistant (retail trade)
Assistant, dairy (retail trade)
Assistant, services, customer (retail trade)
Operative, kiosk (retail trade)
Helper, part-time (retail trade)
Player, team (retail trade)
Salesman, milk (retail trade)
Worker, retail
Assistant, bookstall
Hand, first (retail trade)
Assistant, seedsman's
Salesman, fish and fruit
Consultant, food (retail trade)
Assistant, off-licence
Counterhand (wholesale, retail trade)
Hand, bacon
Salesman, TV
Assistant, sales
Associate, sales (retail trade)
Hand, provision
Associate, customer (retail trade)
Assistant, newsagent's
Counterman (retail trade)
Assistant, florist's
Consultant, fashion (retail trade)
Salesman, meat
Assistant, furrier's
Seller, fish and chips
Salesman, market (wholesale trade)
Assistant, haberdashery
Salesman, fish and poultry
Attendant, stores (retail trade)
Assistant, centre, garden
Member, team (retail trade)
Agent, laundry
Boy, programme
Operator, kiosk (retail trade)
Seller, book
Adviser, service, customer (retail, wholesale trade)
Assistant, bakery (retail trade)
Assistant, draper's
Salesman, indoor
Agent, cleaner's, dry
Assistant, confectioner's
Consultant, bridal (retail trade)
Assistant, away, take
Consultant, beauty (retail trade)
Salesman (building construction)
Seller, programme
Assistant, operations (retail trade)
Worker, shop
Bookseller
Assistant, merchant's
Assistant, service, customer (wholesale trade)
Assistant, stall, book
Salesman, butcher's
Salesman, counter
Assistant, shop
Help, part-time (retail trade)
Salesman, shop
Assistant, stationer's
Seller, book (Stationery Office)
Adviser, sales
Consultant, furniture
Agent, receiving, laundry
Assistant, grocer's
Associate, retail
Assistant, NAAFI
Shopper, personal
Assistant, takeaway
Consultant, cosmetics
Counsellor, beauty (retail trade)
Assistant, stores (retail trade)
Consultant, carpet (retail trade)
Stylist, personal (retail trade)
Assistant, dairyman's (retail trade)
Assistant, office, sub-post
Assistant, store (retail trade)
Assistant, bookseller's
Assistant, customer (retail trade)
Assistant, confectioner and tobacconist
Assistant, pawnbroker's
Salesman, bread (retail trade)
Newsboy (bookstall)
Assistant, office, post
Assistant, retail
Counterhand (take-away food shop)
Consultant, sales (retail trade)
Assistant, counter
Cutter, cheese
Assistant, perfumer's
Adviser, customer (retail trade)
Salesman, showroom
Assistant, jeweller's
Salesman, television
Member, cast (retail trade)
Server (take-away food shop)
Attendant, kiosk
Salesman, motor
Dairyman (retail trade)
Assistant, room, show
Assistant (take-away food shop)
Salesman, fish
Assistant, kiosk
Consultant, perfumery
Member, team, customer
Assistant, room, sale (wholesale, retail trade)
Salesman, retail
Assistant, service, customer (retail trade)
Receiver (laundry, launderette, dry cleaning)
Assistant, poulterer's
Inspector, NAAFI
Worker, shop (take-away food shop)
Salesman, fishmonger's
Counterman (take-away food shop)
Agent, dyer's
Worker, shop (retail trade)
Assistant, floor, shop (retail trade)
Assistant, delicatessen
Assistant, mercer's
Assistant, dealer's (wholesale, retail trade)
Fitter, shoe (retail trade)
Salesman (retail trade)
Education background
Destination of Leavers survey, supplied by the Higher Education Statistics.
Compare Sales and retail assistants with other careers
309/355
Ranked 309th out of 355 careers for highest average pay.
301/355
Ranked 301st out of 355 careers for the longest hours.
47/355
Ranked 47th out of 355 careers for highest unemployment rate.
Top industries: Sales and retail assistants
Working Futures UK
Employment type
Gender breakdown
£400
Female average weekly pay
Annual Survey of Hours and Earning 2020
£470
Male average weekly pay
Annual Survey of Hours and Earning 2020
79/350
Gender pay gap ranking
Annual Survey of Hours and Earning 2020
Compare the Gender Pay Gap for Sales and retail assistants with other careers.
Average weekly pay by age and gender: Sales and retail assistants
Pay change between years
Hard-to-fill vacancies
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Contact info
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